Customer Success Team Lead, District Partnerships
Job in
Olympia, Thurston County, Washington, 98502, USA
Listed on 2026-07-19
Listing for:
Pearson
Full Time
position Listed on 2026-07-19
Job specializations:
-
Management
Client Relationship Manager, Account Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager
Job Description & How to Apply Below
Pearson is seeking a Team Manager, Customer Success to oversee the onboarding, implementation, and ongoing partnership of the PALS solutions across K-12 districts. The role ensures strong adoption, retention, and measurable impact, while coordinating across Sales, Product, and Customer Support for a seamless post-sale experience.
You will lead a District Partner Success team, drive customer satisfaction, and develop scalable processes to accelerate time-to-value and long-term growth.
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