Administrative Operations Manager | Regional Services Div. Kennewick, WA - Attorney General's Office

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The Attorney General’s Office is recruiting for a permanent full-time Administrative Operations Manager (WMS Band
1) for our Regional Services Division. This position is located in Kennewick, Washington and is not union-represented.

• This position is set as a Band 1 in the Washington Management Services structure.
• The salary range for this position is $88,800 - $106,543
  /annually.
• This position offers a growth and development salary range up to $109,740
  .
  The growth and development salary range is not available at the time of initial hire.

The base pay offered will take into account internal equity and may vary depending on the preferred candidate’s job-related knowledge, skills, and experience.

Washington State offers one of the most competitive benefits packages in the nation, including Medical/Dental/Vision for employees & dependent(s);
Vacation, Sick, and Other Leave; 11 Paid Holidays per year;
Public Employees Retirement System (PERS) plans; and Life Insurance. Beyond these traditional benefits, we offer Dependent Care Assistance, Flexible Spending Accounts, Public Service Loan Forgiveness, Tuition Waiver, Deferred Compensation, Employee Recognition Leave, and more.

With the goal of employee health and wellness, we also offer flexible schedules and telework options for most positions, a Wellness Program, the Employee Assistance Program, and numerous affinity groups to foster community and connection.

The Administrative Operations Manager (AOM) manages all administrative functions of the RSD Kennewick office in partnership with the Section Chief and other members of the Kennewick and RSD Management Team. This includes managing hiring processes, working with the Section Chief to monitor the Kennewick office’s budget, managing the office’s equipment, supply, and workspace needs in coordination with ISD and building management, working with office and division management team on division-wide policies, and numerous other key operational tasks.

This position also provides general oversight of the division’s legal support functions as supervisor of the Paralegal 2 who leads the team of Paralegal 1s directly supporting our attorneys and is the supervisor to the office’s Legal Assistants. This work includes helping onboard and train staff and helps ensure their professional development, provides mentorship, develops and updates policies and procedures, and other related tasks.

The AOM position is best suited for someone who takes the initiative to get things done, is a creative problem solver, and likes working as part of a team. A successful AOM is someone who advocates for the division within the AGO, effectively troubleshoots unexpected challenges, has sound judgment and high emotional intelligence, and brings a positive, can-do energy to the role.

The AOM must also have sincere desire and ability to effectively manage a team. The position requires someone who is consistently present with others, listens empathetically, is dedicated to ensuring equity, and is committed to the staff’s success. They know how to bring out the best in others and flourish in an environment where they’re comfortable running meetings, influencing and recommending policy, and taking a hands‑on approach to getting things done every day.

The Kennewick office includes 10 attorney positions and 14 professional staff positions and provides representation to its clients through litigation and client advice. Litigation includes hearings and trials in juvenile court, superior court, and administrative hearings under the Administrative Procedures Act. The office clients include:

• Department of Children, Youth and Families in juvenile court in Benton, Franklin, Walla Walla, Columbia and Garfield Counties
• The Department of…