Community Growth & Marketing Manager

Location: West Olympia, Washington
Employment Type: Full-Time
Salary Range: $60,000–$75,000 annually, depending on experience
Additional Compensation: Performance-based bonuses
Industry: Restaurant and Hospitality

We are a locally owned Olympia restaurant seeking an outgoing, creative, and results-driven Community Growth & Marketing Manager to help increase sales, attract new customers, and strengthen our restaurant’s presence throughout the local community.

This is a hands-on growth position combining business development, community outreach, local networking, social media marketing, catering sales, events, promotions, and relationship building.

The ideal candidate enjoys meeting people, developing community partnerships, creating engaging content, and finding new ways to bring customers into the restaurant. This position will spend significant time outside the restaurant attending events, visiting businesses, building relationships, and promoting the restaurant throughout West Olympia.

• Community Networking and Outreach
• Represent the restaurant at networking meetings, chamber events, festivals, fundraisers, school activities, business gatherings, and community events.
• Build relationships with local businesses, schools, nonprofit organizations, government offices, sports teams, apartment communities, medical offices, and community leaders.
• Visit nearby businesses to introduce the restaurant, distribute promotional materials, and develop referral relationships.
• Join and actively participate in relevant local business and community organizations.
• Identify sponsorship, fundraising, partnership, and cross-promotional opportunities.
• Maintain a calendar of local events and recommend events in which the restaurant should participate.
• Serve as a friendly, professional, and enthusiastic public representative of the restaurant.

• Develop and implement strategies to increase dine-in traffic, takeout orders, delivery sales, catering orders, group dining, and repeat business.
• Identify and pursue catering opportunities with local businesses, schools, government agencies, law firms, medical offices, construction companies, and community organizations.
• Develop corporate lunch programs, employee meal programs, group-order programs, and customer loyalty campaigns.
• Build referral relationships with hotels, event planners, venues, property managers, and local organizations.
• Contact prospective customers and consistently follow up on leads.
• Generate new business through in-person visits, telephone calls, email outreach, social media, and community networking.
• Maintain organized records of leads, contacts, partnerships, events, and follow-up activities.
• Track the revenue and customer traffic generated by business development activities.

• Create and publish engaging content for Instagram, Facebook, Tik Tok, Google Business Profile, and other relevant platforms.
• Take high-quality photos and short videos of food, employees, customers, events, promotions, and community involvement.
• Develop and maintain a consistent social media posting calendar.
• Promote menu items, daily specials, limited-time offers, catering services, events, giveaways, and community partnerships.
• Respond promptly and professionally to social media comments, messages, tags, and customer inquiries.
• Encourage customers to follow the restaurant, share content, tag the restaurant, and leave positive online reviews.
• Identify and develop relationships with local influencers, content creators, food bloggers, and community pages.
• Monitor social media reach, engagement, follower growth, messages, and promotional results.
• Keep online menus, business hours, photos, contact information, and restaurant listings accurate and current.

• Plan restaurant events, community nights, fundraisers, customer-appreciation events, contests, giveaways, and promotional campaigns.
• Coordinate the restaurant’s participation in festivals, fairs, sporting events, school functions, and community celebrations.
• Develop creative promotions for holidays, sporting events, slow business periods, new…