North Face: District Manager

At The North Face we dare to lead the world forward through Exploration. We were born to Explore, Disrupt and to Lead. We were born to Love Wild Places and to Spark Curiosity. We believe that exploration is a mindset - both on the mountain and off the mountain - and it infuses everything we do. As a community of explorers, we stay curious about new ideas, places, and people.

Step into the role of District Manager at The North Face and drive our stores' success! You'll develop, motivate, and inspire our store teams to deliver exceptional customer experiences and achieve operational excellence. Your strategic vision will propel our district's business forward. As the leader of a dynamic group of stores, you'll be the champion of The North Face brand, enhancing its image with both internal and external customers.

Your leadership will ensure customer satisfaction, peak productivity, and thriving profitability. By implementing our visionary business plans, you'll play a pivotal role in our success.

• Maximize the net profit of stores by setting direction and providing support towards achieving objectives in sales, expenses, and inventory control.
• Ensure excellence in customer service in all stores by modeling brand specific service standards as well as by monitoring customer feedback and responding to and addressing all customer concerns quickly.
• Partner regularly with Retail Operations and other corporate partners to drive business and execute brand strategy.
• Perform regular audits and report analysis of store and staff performance.
• Ensure and enforce the visual presentation and merchandising aspects of the stores are consistent with brand vision and company standards. Ensure proper training is in place to develop employees with visual and merchandising expertise in each store location.
• Recruit, hire, train, and develop store leadership teams while ensuring a diverse applicant pool. Sets and maintains the standards for networking and recruiting efforts ensuring that store associates are qualified and able to perform to company standards, specifically customer service expectations.
• Oversee annual Performance Appraisal process, Personal Development Plans, and succession planning; provide support and guidance to the store managers on these processes.
• Monitor overall store performance regarding employee relations and addresses concerns timely and appropriately in partnership with Human Resources.
• Ensure compliance and adherence to loss prevention and compliance policies and procedures, standards and practices, and company directives.
• Model behavior that respects the background, experience, and cultural differences of others, while upholding the integrity and values of the VF Corporation and the brand.
• Promote an environment that encourages participation, creativity, and learning by sharing best practices and building on the ideas of others within and across districts.

Required

• 8 years of related professional experience, inclusive of multi-store experience and/or training within the apparel, footwear or related industry.
• Proven ability to meet and exceed sales and profit results.
• Proven ability to plan and work independently while balancing shifting priorities.
• Ability to interact with the public in an often crowded and noisy interactive store environment.
• Excellent verbal and written skills and the ability to influence business partners at all levels.
• Excellent decision-making ability in a fast-paced environment.
• Proficient computer skills including word processing, spreadsheets, and software programs.
• Proven ability to build and leverage relationships with peers, corporate partners, and the business community to positively impact business decisions.
• Ability to work a flexible schedule to meet the needs of the business; will require weekends, evenings, and holidays.
• Frequent travel (approximately 50% or more)
• 80% of time or more spent in assigned market and in stores.
• Location :
  The ideal candidate will be based out of Portland or Seattle

As a purpose-led, performance driven company, we strive to foster a culture of belonging based…