Operations Manager

Summary

The Operations Manager is responsible for fulfilling Buckle’s mission to create the most enjoyable shopping experience possible for our guests. The Ops Manager oversees a variety of operational tasks assigned by store management and may also complete duties of the Freight Coordinator and Visual Merchandiser based on business needs and store volume.

Pay range: $19‑$25/hr final offers are based on skill set, experience, location and qualifications.

Full‑time teammate benefits

• Health:
  Flexible health plans, preventive coverage at 100%, access to virtual care.
• Medical coverage plans, dental and vision insurance, virtual care.
• Mental health resources via Employee Assistance Program.
• Wealth: 401(k) with company match, HSA/FSA options, performance bonuses.
• Teammate discount: 40% off Buckle products, 25% off gift cards.
• Time off:
  Progressive vacation hours, sick time, floating holiday, bereavement leave, volunteer day.
• Income protection:
  Basic life/AD&D insurance, optional supplemental life and disability plans.
• Leave of absence support and supplemental insurance options.
• Additional benefits:
  Legal services, identity theft protection, pet insurance.

Part‑time teammate benefits

• 40% product discount, 25% gift card discount.
• Medical plan access like full‑time teammates.
• 401(k) with company match.
• Mental health resources.
• Paid leave in applicable states.

This description intends to describe the general nature and level of work performed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Compare and verify merchandise invoices to items received to ensure that shipments are correct.
• Send alterations, layaways, or special orders to guests via Fed Ex.
• Check accuracy of freight packing slips and transfer slips.
• Confirm all transfers have been processed through the register and match items shipped.
• When shipping items to guests and other stores, fold items and place them in appropriate sized box.

• Remove pins and plastic from merchandise shipped in.
• Place Sensormatic tags on each garment in the designated place.
• Hang and fold merchandise to be put on the sales floor and steam when necessary.
• Assist on floor projects when necessary.

• Work a flexible schedule, including mornings, evenings, weekends, Thanksgiving and Christmas.
• Develop and maintain POS software knowledge.
• Receive freight boxes and store transfers through register.
• Send discrepancies in store mail and file non‑errors for 30 days.
• Maintain all shipment‑related paperwork.
• Identify and prevent security risks and thefts.
• Make Fed Ex labels for all outgoing packages and sort by required shipment transit time.
• Send recalls and RTVs on a weekly basis.
• Keep supplies stocked and organized.
• Organize fixtures and shelving.
• Maintain neat, clean, organized work area.
• Maintain daily work files.
• Communicate policy violations to Store Manager, District Manager, and/or HR.
• Provide feedback to store leadership on merchandise handling concerns.
• Apply Buckle’s Code of Ethics and all policies.
• Fulfill mission statement through high‑level customer service and team spirit.
• Perform special projects and other duties as assigned.

This job has no supervisory responsibilities.

No prior experience or training required.

Must be 18 years of age or older.

Stand, walk, use hands, reach, climb, balance, and jump regularly. Occasionally sit. Must lift and maneuver 50 lbs. Requires good vision (close, distance, color, peripheral, depth, focus).

Typically works in a retail store setting. Noise level is usually moderate.

Buckle is committed to hiring and developing the most qualified teammates from the available workforce. Employment is based on personal capabilities and qualifications without discrimination or retaliation on the basis of veteran status, service member status, race, color, national origin, creed, religion, sex, sexual orientation, gender identity, age, pregnancy, disability, genetic information, or any other protected characteristic in accordance with applicable law.