Experienced Technician Trainee

What You Will Do

• Provide all vehicle glass repair and replacement services at a Safelite Shop or Mobile Glass Shop in the most efficient manner, focusing on safety, quality and exceptional customer service.
• Clean customer vehicles after every job.
• Recalibrate automotive safety systems, including trouble‑shooting and completing diagnostic testing.
• Proficiently operate Safelite’s tools and technologies, including:
  True Seal®, Ezi‑Wire™, Glass Table System (GTS), chemicals (as required by the “Safelite Way of Fitting”), work order and customer administration systems, and Safelite's handheld Mobile Resource Management (MRM) technology.
• Safely operate company and customer vehicles throughout the workday.
• Communicate with all scheduled customers in‑person, via text, and on the phone; present, promote and sell Safelite promotional items and services to customers.
• Senior and Master Technician levels will serve as a technical resource, support technician development, share best practices, and assist with coaching and mentoring activities.
• Perform other duties as assigned.
• Comply with all policies and standards.

• Technician: $25.25 - $33.50/hr
• Senior Technician: $28.00 - $37.25/hr
• Master Technician: $30.50 - $40.75/hr
• A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. Program to buy additional PTO or sell unused time up to 16 hours. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful.
• Clear career pathway from Technician to Senior Technician to Master Technician, plus opportunities in mentorship, training, and leadership.
• Actual compensation is determined based on experience, qualifications, certifications, geographic market, and internal equity.

High School Diploma GED/Equivalent

Preferred Valid state‑issued driver’s license any other license(s) (as required by federal, state and local laws) to operate a company vehicle.

Proven experience as an Auto Glass Technician (2+ years preferred)

Applicants will be considered for Technician, Senior Technician, or Master Technician placement based on experience, technical capability, certifications, productivity, quality performance, leadership experience, and customer service excellence.

• Technician:
  Typically 1+ years of vehicle glass installation, repair, replacement, recalibration, or closely related automotive service experience.
• Senior Technician:
  Typically 3+ years of vehicle glass experience with demonstrated technical proficiency, quality performance, and independent operation.
• Master Technician:
  Typically 5+ years of vehicle glass experience with advanced technical expertise and demonstrated mentoring, coaching, or training capability.

• Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds.
• Ability to stand for extended periods, work in tight spaces, bend and twist body.
• Ability to use a variety of hand tools and power tools safely and effectively.
• Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in‑cab vehicle safety camera / video surveillance technology.
• Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations.
• Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods.
• Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting.”
• Ability to work scheduled days, with flexibility on start and end times to accommodate customer’s…