Technician Electrical Service

Black Hills has served Olympia and the greater Washington area with trusted HVAC and plumbing solutions for decades. Known for integrity and technical excellence, Black Hills is a top name in the Pacific Northwest. As part of TurnPoint Services, employees gain the backing of a national network while building lasting local careers. We invest in our people with mentorship, training, and leadership opportunities across 62 brands.

Grow with Black Hills — where Northwest pride meets national opportunity.

Technician Electrical Service )

Role Overview

• The Electrical Service Technician is responsible for diagnosing, repairing, and upgrading residential and commercial electrical systems. This role includes handling same-day service calls, performing safety and code corrections, and recommending solutions that ensure customers’ systems are safe, reliable, and efficient.

• Minimum of 3+ years experience in residential or light commercial electrical service (panel work, circuits, lighting, code corrections).
• Licensing:
  State [Journeyman/Master] Electrician license (or ability to obtain); valid driver’s license with acceptable MVR.
• Technical
  
  Skills:
  
  Strong diagnostics, load calculations, bonding/grounding, aluminum/copper terminations, basic controls/low-voltage, and use of test instruments.
• Customer & Sales
  
  Skills:
  
  Professional communication, option-building, and ability to explain code/safety findings in plain language.
• Tools & Tech:
  Proficient with mobile work order/CRM apps; comfortable using tablets for estimates and documentation.
• Bonus Points:
  
  OSHA-10/30, NFPA 70E, EVSE certifications, generator experience, bilingual skills.
• Physical & Work Conditions:
  Lift/carry up to 50 lbs; frequent standing, bending, kneeling; attic/crawl/roof work; indoor/outdoor environments and varied temperatures.
• Participate in on-call rotation, occasional evenings/weekends/OT during peak demand.

• Troubleshooting & Repair:
  Diagnose issues on 120/240/277/480V systems; repair circuits, breakers, panels, outlets, switches, GFCI/AFCI devices, and lighting.
• Upgrades & Installs:
  Perform panel swaps, service upgrades, dedicated circuits, EV charger installs, generator interlocks/ATS (non-warranty unless applicable), surge protection, and lighting controls.
• Safety & Code:
  Work to NEC/NFPA 70E standards; follow LOTO, PPE, ladder/roof safety, and company SOPs; complete permits/inspections as required.
• Customer
  
  Experience:
  
  Educate customers, present repair/upgrade options, obtain approvals, collect signatures/payments, and close tickets with clear notes and photos.
• Documentation:
  Use field service app to capture diagnostics, materials, and time; build estimates and change orders in real time.
• Inventory & Vehicle:
  Maintain truck stock, tools (multimeter, clamp meter, megger), and cleanliness; process returns/cores accurately.
• Teamwork:
  Coordinate with dispatch for efficient routing; support apprentices; participate in training and ride-alongs.

• Driving:
  Must have a valid driver’s license with a clean driving record.

• Comprehensive Benefits: Medical, dental, and vision coverage; a 401(k) plan with company match; paid parental leave; PTO; company-paid holidays; life and disability insurance; accident, critical illness, and hospital indemnity coverage; and access to voluntary benefits such as pet insurance and identity/fraud protection - everything you need to support yourself and your family.
• Real Growth Opportunities: With more than 60+ strong local brands behind you, you’ll have the chance to grow your skills, take on new responsibilities, and build a long‑term career.
• A Culture with Heart: We lead with teamwork, respect, and integrity. Every…