Front Desk Receptionist

Now Hiring Front Desk Receptionist

The Cypress at Midtown has amazing things happening every day, and we’re looking for a compassionate, professional, and dependable Front Desk Receptionist to join our team! If you enjoy creating a welcoming environment, helping residents and families, and being part of a team that is passionate about providing quality care, we’d love to hear from you.

• Willingness to assist on the floor as a Certified Nursing Assistant (CNA) when needed
• Answer and direct incoming phone calls professionally
• Operate the paging and telephone system
• Greet visitors, residents, families, and vendors warmly and professionally
• Provide directions and general information to guests and visitors
• Maintain current resident and staff contact information
• Report suspicious activity or concerns to management immediately
• Help ensure visitors follow facility policies and procedures
• Maintain resident confidentiality and protect resident rights
• Assist with administrative and clerical duties as needed
• Operate office equipment including phones, copiers, and computers
• Sort mail and take accurate messages
• Participate in training and in-service education
• Help maintain a calm, welcoming, and positive atmosphere throughout the facility
• Ensure office and administrative supplies remain stocked
• Perform additional duties as assigned

• Certified Nursing Assistant (CNA) certification preferred
• Reception experience, preferably in a healthcare setting
• Professional phone communication skills and clear speaking voice
• Fluent in English
• Strong customer service and communication skills
• Ability to interact professionally with residents, families, staff, and visitors
• Ability to multitask and stay organized in a fast-paced environment

If you are friendly, organized, compassionate, and enjoy helping others, apply today to become part of our dedicated team at The Cypress at Midtown!