Program Manager Assistant

Mutual of Omaha is a Fortune 300 Company. Mutual of Omaha Mortgage is inspired by hometown values and a commitment to being responsible and caring for each other. We exist for the benefit of our customers and employees.

Mutual of Omaha Mortgage is a full-service lending company offering both Forward and Reverse Mortgage products including a complete line of residential mortgage, refinancing, specialty, and HECM loans. We employ a knowledgeable staff of experienced Loan Officers with an operations team that is second to none. If you are interested in joining a team that promotes from within and works together toward a common goal of helping customers with their mortgage needs, please review and apply for our opening below!

Mutual of Omaha Mortgage is seeking an organized and detail-driven Program Manager Assistant to support our Vendor Management team. This role plays a key part in a high-priority initiative to audit, migrate, and operationalize our vendor management program. The ideal candidate is a fast learner who thrives on process, takes ownership of tasks, and communicates clearly across teams. No prior vendor management experience is required — we will train you on our systems and workflows.

• Compare vendor records across internal systems to identify gaps, duplicates, and discrepancies
• Identify internal relationship owners for each vendor and coordinate with them to initiate the required approval process
• Track progress across the full vendor population and follow up until all vendors are fully reviewed and approved

• Export and transfer vendor records from legacy systems into the new vendor management platform
• Map and update data fields from existing project tracking tools into the corresponding fields in the new system, ensuring accuracy and completeness throughout the migration

• Coordinate outreach to distribute vendor questionnaires to all active vendors on an annual basis
• Collect and organize completed risk assessments
• Assign oversight responsibilities to the appropriate internal owners
• Facilitate the vendor approval workflow through to completion

• Intake new vendor requests and initiate the onboarding workflow in the vendor management system
• Assign and distribute the appropriate due diligence questionnaire to the vendor
• Upon receipt of the completed questionnaire, schedule and facilitate a review meeting with internal subject matter experts
• During review meetings: capture notes, support completion of the risk assessment, and document assigned oversight responsibilities
• Monitor all oversight tasks through to completion, following up with owners as needed
• Once all approvals are received, route the vendor engagement to the contracting team
• After contracting is finalized, record any identified fourth‑party relationships in the vendor management system

• High school diploma required; associate's or bachelor's degree preferred
• Strong attention to detail and comfort working through multi-step processes
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Experience with project tracking or workflow management tools a plus
• Clear and professional written and verbal communication skills
• Ability to manage a task list independently and follow through on action items
• Prior administrative, operations, or vendor coordination experience a plus but not required

• $19 – $22 per hour, based on experience
• Structured onboarding and hands‑on training in vendor risk management
• Exposure to compliance operations in a federally regulated lending environment
• Mentorship from experienced program managers
• Opportunity to grow within the organization as the program m

Mutual of Omaha Mortgage is an Equal Opportunity Employer, and we encourage diverse, talented, qualified applicants to apply.

We offer an extensive compensation package. Benefits include:

• Vacation — Vacation hours accrue on a per pay period basis. Balance maximums are based on years of service.
• Paid Sick Time — 40 hours of paid sick time after 90 days of employment. State sick time requirements will be added as needed.
• 9
  
  Paid Holidays + 1 Cultural Celebration Day (Floating Holiday)
• Multiple PPO Medical Plans, as well as HDHP eligible plan.
• Dental Coverage
• Vision Coverage
• Company Paid Life Insurance
• 401K with a generous employer match
• Additional Benefits including – Optional Life, FSA, Pet Insurance etc.
• Free Legal Services
• Employee Loan Program
• 100% Remote