Direct Mail​/Database Assistant

Are you someone who enjoys supporting meaningful work behind the scenes? As a Direct Mail/Database Assistant, you'll help manage direct mail efforts, maintain our donor database, and ensure timely gift processing—all while contributing to strong donor relationships that fuel our community impact. If you're detail-oriented and passionate about making a difference, you may be a great fit for our team.

What You'll Do

• Support the Direct Mail/Database Manager in building and maintaining strong donor relationships
• Pick up mail and prepare bank deposits, including tracking PO Box balances and postage accuracy
• Open, sort, and process incoming mail, including donations and donor correspondence
• Accurately enter and update donor information and gift records in the database
• Prepare and send acknowledgment and thank-you letters, ensuring quality and accuracy
• Coordinate and fulfill special donor requests (memorials, tributes, cards, and gift-in-kind donations)
• Process and document all gift-in-kind contributions, including those from donation drives
• Prepare and manage bulk mailings, including assembly, postage, and delivery to the post office
• Maintain spreadsheets, reports, and postage logs, ensuring data accuracy and consistency
• Respond to donor inquiries via phone and written correspondence with professionalism and care

• Monday - Friday 8am - 4pm

Compensation & Benefits

• Starting Wage: $16.50–$18.50 per hour
• Medical, Dental and Vision Insurance
• Free meals available in the dining hall
• Paid holidays, PTO (vacation and sick leave)

• Must be at least 21 years of age
• High school diploma or equivalent required
• Minimum of 3 years of relevant experience (or equivalent combination of education and experience), preferably in an administrative role
• Ability to remain calm, patient, and consistent in a fast-paced or high-pressure environment
• Strong data entry and word processing skills (minimum 40 WPM with high accuracy)
• Exceptional attention to detail with a strong focus on accuracy
• Proficiency in Microsoft Office, including Outlook, Word, and Excel
• Strong organizational skills with the ability to manage time effectively and meet deadlines
• Demonstrated cultural sensitivity and ability to work effectively with diverse populations
• Valid driver's license, good driving record, and current auto insurance required
• Ability to pass a comprehensive background check, including drug screening

If you're ready to use your strengths to empower youth and make a meaningful impact every day, we'd love to meet you.

Compensation details: 16.5-20 Hourly Wage

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