Office Assistant - Patient Financial Services Department

Overview

Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.

First Shift (United States of America)

Serve as receptionist for assigned department(s) for internal and external customers. Provide clerical and general office support for departmental operations. Support external customers, such as patients and their families, as primary responsibility. Support department or office as secondary responsibility.

Schedule:

Monday
- Friday, 8:00am - 5:00pm

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.
• Leading Health Network Work with the region’s top academic health network, partnering with UNMC to transform lives through education, research, and patient care.
• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.
• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs. Enjoy support for your personal growth within the organization, from those just starting their healthcare careers to those who are years down the path.

• High school education or equivalent required.
• Proficient with computers to include keyboarding, basic navigation and use of email applications required.
• Ability to communicate effectively both in verbal and written form required.
• Ability to multi-task required.
• Ability to deal with difficult or challenging customer interactions and escalate to management as appropriate required.
• Ability to work with multi-line phone system required.
• Ability to communicate effectively during escalated situations required.

• Prior experience working with customers or patients preferred.
• Experience with Telecommunication system, Computer Log books, and schedules preferred.
• Experience with general office materials/equipment preferred.

Nebraska Medicine is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans’ status.