Office Assistant

HAINES CLIMATE CONTROL is hiring an Office Assistant in Omaha, NE for an immediate opening. As a licensed, family-owned HVAC company, we’ve proudly served Omaha and the surrounding communities for years by providing dependable heating and cooling services with a focus on customer care.

In this role, you’ll be one of the first points of contact for our customers to interact with, helping create a positive and professional experience from the very first call. You’ll support day-to-day office operations by handling administrative tasks, and helping keep everything organized and running efficiently.

We’re looking for someone who is detail-oriented, dependable, and enjoys helping both customers and coworkers. Strong communication skills, a positive attitude, and a customer-first mindset are key to succeeding in this position.

• Answer incoming phone calls and provide friendly, professional customer service
• Schedule service calls, maintenance appointments, and installations
• Enter and update customer and job information in spreadsheets and office systems
• Coordinate with technicians and office staff to help maintain an efficient daily schedule
• Follow up on past due invoices and assist with basic accounts receivable tasks
• Maintain accurate records and organized filing systems
• Assist with preparing estimates, invoices, and other office documents as needed
• Support day-to-day office operations and help team members with administrative tasks

• Proven experience in office administration, customer service, or receptionist experience preferred