Enrollment Operations Coordinator

Admissions And Records Coordinator

Location:

Nebraska Methodist College Address: 720 N. 87th St.

- Omaha, NE

Work Schedule:

Full time, Mon
- Fri

Under general supervision, performs complex and technical duties in support of official student recordkeeping related to admissions; performs complex data entry, tracking and reporting processes; resolves student enrollment issues and discrepancies in student records; performs application and enrollment duties for nonstandard programs requiring manual processes; provides lead-level direction to lower-level Admissions and Records employees; and performs related duties as assigned. Position will coordinate front office processes and projects.

Office Operations:

• Manage day-to-day operations including online applications, processing of applicant materials, issuing admissions decisions, deferrals, cancellations, reactivations, and other processes.
• Serves as lead technical Admissions & Records resource, coordinating the back office operations and database processes.
• Maintains efficient departmental workflow and accurate data processing.
• Process student name requests and updates demographic information.
• Interacts with a variety of databases, ensuring confidentiality and accuracy of all stored data
• Process decision letters and transfer credit communication
• Run the application operations process from application creation to decision notification
• Manage the data analytics and reporting needs throughout the admissions cycle. Creating and maintaining enrollment weekly reports.
• Perform data entry and provide student record maintenance using the college's student information system (Jenzabar- J1) and CRM system (salesforce-JRM).
• Receives and processes application materials- including essays, resumes, and incoming high school and college transcripts
• Serve as budget manager for the Office of Enrollment Services, reconciling monthly credit card statement and tracking expenses.
• Coordinates special arrangements for campus events coordinated by Enrollment Services
• Special projects and temporary duties as assigned.

Customer Service:

• Provide excellent customer service to guests and prospective students.
• Staff and organize Enrollment Services Welcome Desk and front office as needed.
• Answer and route front office phone and email

Schedule:

Full time, Mon
- Fri

Education

• Associate Degree required, or a combination of education and experience from which comparable knowledge and skills are required.
• Bachelor's degree preferred.

Experience

• At least 3-5 years administrative support experience required.

License/Certifications

• N/A

Skills/Knowledge/Abilities

• Strong organizational skills.
• Expertise in Microsoft Office software (Word, PowerPoint, Excel, Outlook).
• Excellent organization skills, high attention to detail, and strong proofreading and editing skills.
• Excellent communication, interpersonal skills, customer service skills, and critical thinking ability.
• Ability to work on multiple projects simultaneously.
• Able to work independently or on a team with minimal supervision.
• Proficiency for learning new computer software quickly. Skilled in information technology to include computers, voice mail, e-mail, fax, and Internet.
• High level of confidentiality and discretion in working with proprietary and sensitive data.
• Ability to work occasional night and weekend hours to assist with recruitment events.

Weight Demands

• Sedentary Work
  - Exerting up to 10 pounds of force. Sitting most of the time. Walking and standing are required only occasionally.

Physical Activity

• Occasionally Performed (1%-33%):
• Climbing
• Crawling
• Crouching
• Distinguish colors
• Kneeling
• Lifting
• Pulling/Pushing
• Stooping/bending
• Twisting

• Frequently Performed (34%-66%):
• Balancing
• Carrying
• Sitting
• Standing
• Walking

• Constantly Performed (67%-100%):
• Grasping
• Hearing
• Keyboarding/typing
• Reaching
• Repetitive Motions
• Speaking
• Talking
• Visual/see

Job Hazards

• Not Related:
• Biological agents (primary air born and blood born viruses) (Jobs with Patient contact) (BBF)
• Physical hazards (noise, temperature, lighting, wet floors, outdoors, sharps) (more than ordinary office environment)
• Equipment/Machinery/Tools
• Explosives (pressurized gas)
• Electrical…