Administrative Specialist

Waiver Application Specialist (Administrative Specialist)

Help Us Make a Difference in the Lives of Nebraskans Are you detail-oriented, organized, and passionate about supporting services that make a real impact? We're looking for a proactive and reliable Waiver Application Specialist (Administrative Specialist) in Omaha to join the Eligibility & Enrollment (E&E) unit within the Division of Developmental Disabilities at the Nebraska Department of Health and Human Services (DHHS).

As a Waiver Application Specialist, you'll play a key role in helping individuals and families across Nebraska gain access to Home and Community-Based Services (HCBS) by managing the administrative processes that keep these programs running smoothly. This isn't just a job, it's a career with purpose.

What We Offer:

• 13 paid holidays
• Generous leave accruals that begin immediately
• Military leave
• 156% match on retirement contributions
• Health, dental, vision, and life insurance options
• Public Service Loan Forgiveness Program (PSLF) through the Federal government
• Tuition Reimbursement Dependent tuition reimbursement program with partnering Nebraska community colleges
• Training and Development based on your career aspirations
• Employer-paid $20,000 life insurance policy

What You'll Do

In this role, you will:

• Coordinate and manage the day-to-day operations of the HCBS waiver application workflow
• Review incoming applications and referrals for accuracy and completeness
• Communicate with applicants or representatives to gather documentation and answer questions
• Work closely with internal teams to ensure proper assignment, tracking, and follow-up of cases
• Maintain organized records, generate reports, and help identify process improvements
• Interpret and apply relevant policies, guidelines, and regulations
• Provide exceptional customer service to the public and providers seeking HCBS information

Requirements/

Qualifications:

Minimum Qualifications:

At least one year of post high school coursework or experience in: administration, office management, accounting, finance, planning, policy analysis and implementation, administrative/management analysis, operations research, program evaluation, research, or similar fields or in a field related to the programs or functions of the employing agency.

Preferred Qualifications:

• Experience working in a human services or Medicaid-related environment.
• Familiarity with state systems such as NFOCUS, SharePoint, and Outlook.
• Experience reviewing and tracking high volumes of documentation or applications.
• Knowledge of waiver programs or public assistance systems.

Other:
Some positions may require experience and/or training that is unique to the work assigned; a valid driver's license or the ability to provide independent authorized transportation; and/or criminal history background checks and other specific background check protocols for their agency.

Knowledge, Skills, and Abilities:

• Sharp attention to detail and accuracy
• Confidence interpreting and applying policies and procedures
• Proficiency in Microsoft Office Suite, especially Excel and Outlook
• Strong written and verbal communication
• Initiative to identify problems and suggest solutions

We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.

Equal Opportunity Statement

The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex, age, national origin, disability, marital status or genetics.