Service Manager - Automotive Service Center

About Jensen Tire & Auto

Since 1973, Jensen Tire & Auto has been a trusted name in automotive service throughout the Omaha Metropolitan area. With 23 locations and growing, we take pride in providing honest, high-quality automotive care while building lasting relationships with our customers.

We're looking for a motivated Service Manager to lead day-to-day service operations, mentor technicians, and deliver an exceptional customer experience.

• Oversee daily service operations and ensure efficient workflow across all bays.
• Supervise and support technicians and service advisors to maintain top-quality workmanship and productivity.
• Manage customer interactions, ensuring clear communication of repair recommendations, estimates, and warranties.
• Monitor performance metrics such as sales, profitability, and customer satisfaction, taking action when improvements are needed.
• Maintain compliance with company policies, MAP (Motorist Assurance Program) guidelines, and all safety and environmental regulations (OSHA, EPA, etc.)
• Assist with budgeting, scheduling, and inventory control.
• Promote teamwork, professionalism, and a customer-first culture.

• 3–5 years of experience in automotive service management or related leadership role.
• Strong knowledge of automotive systems, diagnostics, and repair processes.
• Excellent communication and leadership skills.
• Proven ability to manage workflow, meet deadlines, and exceed customer expectations.
• Valid driver's license required.
• ASE Service Consultant (C1) or equivalent certification preferred.
• Degree or training in Automotive Technology, Business Management, or related field a plus.

• Locally owned and community-focused
• Competitive pay with bonus opportunities
• 5-day work week – no weekends, evenings, or holidays!
• Comprehensive benefits package including:
  • Medical, dental, and prescription coverage
  • Paid vacation
  • Company paid long-term disability and life insurance
  • Employee discounts
  • 401(k) with company match
  • Paid ASE certification and ongoing professional development

Join a company built on integrity, teamwork, and customer care. Apply today and become part of the Jensen Tire & Auto family!