Director of Learning & Enablement

Right at Home is looking for an experienced
Director of Learning & Enablement!In this position, you will ensure strategic initiatives are translated into coordinated execution, clear franchisee communication, and sustained adoption across the system. By aligning project management, franchisee engagement, and learning strategy, this role drives disciplined rollout and long-term capability development in support of the Right at Home operating model, including ownership of core Franchisee training and Right Start Residence Week as a critical onboarding milestone.

• Do you have a special talent for driving action and building consensus among diverse stakeholders, including executive leaders, franchise business owners, and operational stakeholders?
• Do you enjoy leading cross-functional, high-impact, and meaningful strategic and change initiatives?
• Do you thrive in environments that allow you to influence, coach, and collaborate with diverse leaders and stakeholders?

If you answered YES to the questions above... keep reading and apply today!

Right at Home is clear in its mission..."To improve the quality of life for those we serve". You can help us achieve this mission by lending your leadership experience, proactive problem-solving abilities, success in small business and effecting coaching skills to our organization! When you come and work for Right at Home, you are joining a company that values its employees in all aspects of life.

We offer a smart casual work environment, hybrid work availability (3 days in office), flexible time off, 12 weeks of fully paid maternity leave, two-weeks 100% paid FMLA leave, competitive pay and annual profit share bonuses. Other benefits include health, HSA, FSA (medical and dependent care), dental, vision, 401k with 100% match up to 4% (and immediate vesting), and Headspace subscription.

We are protective of our culture and enjoy working with others who share our core values:
Authentic, Accountable, Approachable, Collaborate and Integrity! We aspire to work with colleagues who
Get it, Want itand have the Capacity to do it
. That means you'll work with people who know what it takes to succeed, strive for excellence and have the skills and knowledge necessary to get the job done right! We use the EOS approach to our business, creating transparency and accountability. Read below to learn more about the position and apply today!

• Consistently upholds and demonstrates the Right at Home core values:
  Authentic, Accountable, Collaborative, Integrity and Approachable
• Lead, develop, and coach a cross-functional Learning & Enablement team, including Project Management, Franchisee Communication & Engagement, Learning Facilitation, Instructional Design, and support roles, ensuring clear accountability, role clarity, and performance expectations
• Reinforce strong collaboration across project management, communications, and learning functions to ensure disciplined, coordinated execution of enterprise initiatives from design through sustained franchisee adoption
• Provide strategic oversight of project governance and execution discipline, ensuring initiatives operate within defined scope, sequencing, and standards, and offering guidance and escalation support for complex stakeholder, capacity, or risk challenges
• Establish and maintain cross-functional alignment processes for major initiatives, monitoring stakeholder engagement, capacity considerations, and risk signals to support enterprise priorities, operational sustainability, and franchisee impact
• Provide strategic direction and oversight for Franchisee Communication & Engagement, ensuring initiative-related communications align to enterprise priorities, communication standards, and effective cadence, clarity, and field impact, supported by structured feedback loops
• Define and oversee franchisee core learning pathways and curriculum alignment, ensuring learning content, enablement resources, and reinforcement strategies support operational realities, system changes, and enterprise initiatives
• Oversee the quality, consistency, effectiveness, and adoption of learning and enablement assets, including best practices, SOPs, executive materials, and rollout frameworks, using learning effectiveness metrics and adoption indicators
• Ensure alignment of learning strategy within the broader Right Start onboarding journey, including ownership of the strategy, design oversight, and continuous improvement of Right Start Residence Week to reflect current systems, operating expectations, and enterprise priorities
• Ensure all major initiatives include structured enablement and reinforcement plans that support sustained franchisee adoption, incorporating internal stakeholder and franchisee feedback to identify systemic friction points and drive continuous improvement across execution, communication, and learning strategies
• Participate in special projects and perform other duties as assigned

• Bachelor’s degree in Business,…