Account Manager

Employee Benefits Account Manager

Serve as the point of contact for client and carrier inquiries and provide a response to the inquiry in a timely manner ensuring accuracy.

Create and maintain internal client files and records as needed, ensuring compliance with company policies and federal and state regulations.

Attend and participate in client meetings with the Strategic Account Executive, serving as a Subject Matter Expert (SME) for procedural and administrative matters.

Review plan documents (master application, master policy, summary plan description, administrative service agreements, etc.) ensuring information is complete and free of errors.

Draft a variety of communication/education documents to be sent to the client announcing new plans or changes to existing plans.

Conduct employee meetings or webinars to educate client’s employees.

Works with clients and carriers to ensure the plan implementation paperwork and enrollment process for renewals and/or changing carriers is completed accurately and in a timely manner.

Coordinate and research client ERISA and other legislative plan requirements.

Work with Project Analyst to prepare Form 5500 filings on client welfare benefit plans and instructs client on filing procedures and guidelines.

Providing training and support to clients in regard to administrative procedures that are provided for the clients from the carriers, ensuring the training is appropriate for the target audience.

• Bachelor's degree from an accredited college or university preferred
• Prior broker experience with employer groups of 100+ employees, benefit/insurance customer service and/or account administration, or related field preferred
• Nebraska Life and Health License
• An equivalent combination of education and/or relevant work experience may be substituted in lieu of minimum qualifications
• Must be a critical thinker, with strong communication, interpersonal, multi-tasking, and organizational skills.
• Excellent verbal and written communication skills
• The preferred candidate is a team player with a great attitude, self-motivation and the ability to work in a fast-paced environment.
• Strong communication, interpersonal, multi-tasking, and organizational skills required
• Must be thorough, detail-oriented and is responsible for working with confidential information
• Ability to accommodate immediate requests, perform under short deadlines and coordinate multiple jobs
• Ability to function independently with minimal supervision

• Required Experience:
  
  2-5 years of relevant experience
• Required Travel:
  Up to 25%
• Required
  
  Education:
  
  Some college (no degree)

• A rewarding career helping local businesses in the community
• Rewards for top performers
• Medical/dental/vision/life insurance
• Paid Parental Leave
• Health Savings Account
• 401k matching program
• Voluntary insurance options
• Life and disability Plans
• A work/life balance because that’s important for all of us
• Opportunity to learn from the expertise of your coworkers
• Growth – HUB is growing, and so can your career
• Ability to be part of a motivated, winning team

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.

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