Specialist, Lockbox Omaha, NE

Summary

Prepare and process customer / bank deposits to meet or exceed established goals and deadlines. Utilize Opex equipment. Participate in ongoing meetings to assist in further development of efficiencies and savings for the overall team. Learn and be knowledgeable across all functions in Retail Lockbox. Position can float from day to day depending on volume and staffing.

Full time, Thursday to Monday 4:00 a.m. – 12:30 p.m. The number of hours per week is dependent on daily workload.

• Prepare and process customer / bank deposits to meet or exceed established quality and quantity standards.
• Run Opex equipment for capturing customer transactions, including sitting or standing for an 8‑hour shift depending on workload.
• Focus on attention to detail and accuracy.
• Multi‑task as needed.
• Understand and follow standard procedures, oral or written instruction.
• Support the development and enhancement of established processes within the Lockbox department.
• Support the generation and implementation of new business and products within the Lockbox department.
• Actively participate in all training for existing or new procedures within the retail lockbox department.
• Understand and comply with the bank’s BSA/AML program and all applicable bank policy, laws, and regulations.
  • Comply with the bank’s Customer Identification Program and Customer Due Diligence policy.
  • Identify, monitor, and report suspicious activity.
  • Complete BSA/AML and other assigned training in a timely manner as directed by management.
  • Report all compliance issues, violations of law or regulations in accordance with the steps defined in the FNBO Compliance Accountability Program.
• Demonstrate professional behavior and promote positive working relationships.
  • Practice the FNNI Operating Philosophy and FN Operations’ values, support goals and strategic plan.
  • Employ and promote a strong work ethic, encouragement, and positive feedback to team members.
  • Maintain constructive working relationships, engage in open communication, and demonstrate commitment, dependability, and respect for team members.
  • Demonstrate regular and predictable attendance, punctuality, and adherence to agreed schedule.
  • Project a professional image in dress, manner, communication, and focus.
  • Be accountable for continuous best efforts to complete the job assigned.
• Acquire attributes: accountability, adaptability, collaboration, customer focus, initiative, learning orientation, and problem solving.

• High school diploma or equivalent.
• Regular and predictable attendance is a required essential function of the job.

Base pay: $35,715.00 – $53,572.00. Final compensation offer may vary based on work experience, education, and/or skill level.

The incumbent will work onsite at the posted location. The onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish.

• Medical, Dental, and Vision Insurance
• 401(k) with matching contributions
• Time off programs
• Health Savings Account (HSA) / Dependent Care
• Short‑term and long‑term disability insurance
• Tuition assistance
• Employee banking
• Growth opportunities

FNBO is an equal‑opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity. FNNI follows federal law regarding the use of marijuana (this applies to all non‑California applicants).