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Call Center Transformation Lead - CXone Expert
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-07-09
Listing for:
Convergys
Full Time
position Listed on 2026-07-09
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Convergys is seeking a Senior Project Manager in Omaha, NE for a call center transformation initiative centered on NICE CXone implementation. The ideal candidate will have robust project management experience overseeing complex system integrations.
This role emphasizes collaboration with vendors and stakeholders, ensuring alignment to scope, schedule, and quality objectives. A Bachelor's degree is essential, and preferred skills include experience with NICE CXone and Salesforce integrations.
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