Sr Manager, Network Compliance & Payment Partner Oversight

Job Summary

The Senior Manager of Network Compliance and Payment Partner Oversight provides strategic leadership for Pay Pal’s external partner compliance posture across global payment networks and financial institutions. This role leads a second line of defense (2

LOD) oversight function, delivering independent oversight and effective challenge across payment network rules and compliance, inbound and outbound partner due diligence.

• Serve as 2
  
  LOD oversight contact for external partner compliance, including inbound and outbound due diligence, ongoing monitoring, and contractual compliance across payment networks and financial institutions.
• Provide independent oversight, approval, and credible challenge to first‑line activities related to payment network rules, regulatory obligations, and partner risk management practices.
• Build and maintain strong, credibility‑based relationships with Sales, Partnerships, Product, Legal, and Risk teams to ensure alignment on compliance expectations and outcomes.
• Serve as a senior compliance advisor to senior leadership on network rules, contractual obligations, and regulatory expectations, including risk identification, control design, issue escalation, and remediation strategy.
• Represent Pay Pal in senior‑level partner engagements, delivering clear, compelling compliance narratives that enable senior leaders to understand Pay Pal’s risk management and compliance programs.
• Lead and coordinate cross‑functional responses to partner, network, and regulatory information requests, in collaboration with Regulatory Compliance and Partnership Management teams.
• Oversee issue management related to partner and network compliance, including tracking, escalation, and remediation of material risks.

The Senior Manager serves as a compliance advisor and representative to partners, and internal stakeholders, ensuring that Pay Pal’s compliance and risk management programs are scalable, defensible, and aligned with regulatory, network, and contractual obligations. This role supports the first‑line teams to enable growth while maintaining strong governance, transparency, and risk discipline.

• 8+ years relevant experience and a Bachelor’s degree OR any equivalent combination of education and experience.

• Collaborate with Partnership teams to deliver compliance roadshows and business reviews that highlight the strength and maturity of Pay Pal’s compliance and risk management programs to partners.
• Enhance automation and operational scalability by delivering repeatable, workflow‑driven oversight capabilities that reduce manual effort, improve consistency, and strengthen evidence‑based compliance.
• Partner with Legal, Product, Risk, and Compliance teams to ensure partner and network risks are clearly understood, documented, and operationalized.

• Experience operating in a 2
  
  LOD or equivalent independent oversight role, with the ability to provide credible challenge without impeding business execution.
• Expert at identifying material risks and escalating issues appropriately, driving remediation through influence rather than authority.
• Proven ability to advise and influence senior leaders, including executive and senior‑level stakeholders, with clarity and confidence.
• Experience leveraging artificial intelligence to enhance existing workflows or design new, scalable processes.
• Knowledge of Visa, Mastercard, and other network rules, including compliance obligations, enforcement mechanisms, and partner accountability models.
• Expertise in inbound and outbound partner due diligence, ongoing monitoring, and lifecycle risk management for financial institutions and payment partners.
• Ability to lead through influence across the enterprise in a matrixed environment.
• Experience coordinating large, complex regulatory or partner information requests with precision and consistency.
• Ability to translate complex compliance programs into compelling, executive‑level narratives for partners, regulators, and internal leaders.
• Experience supporting global or multi‑jurisdictional programs.
• H…