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Quality & Enablement Architect — SOP, Training & QA
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-02
Listing for:
Topsteptrader
Apprenticeship/Internship
position Listed on 2026-08-02
Job specializations:
-
Business
Regulatory Compliance Specialist
Job Description & How to Apply Below
Topstep LLC is seeking a Quality & Enablement Manager to architect and own the SOPs, QA framework, and training for the chargeback and abuse program. You will design from scratch, set standards, build the playbook library, and continuously iterate as the program evolves.
The role sits within the Chargeback Standards Team and acts as the internal authority on procedures, training, and QA infrastructure, collaborating with Legal, Compliance, Product, Engineering, and Trader Experience to ensure
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