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Membership Retention & Guest Experience Lead
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-09-03
Listing for:
The Salvation Army USA Central Territory
Part Time
position Listed on 2026-09-03
Job specializations:
-
Business
Customer Success Management
Job Description & How to Apply Below
The Salvation Army Omaha Kroc Center is seeking a Member & Guest Services Retention Specialist to design, manage, and implement strategies to maximize retention of existing memberships. Focus on engagement, complaint resolution, and cross-sale opportunities, while guiding part-time associates in daily operations.
Responsibilities include retention analysis, outbound outreach, annual plan development, and collaboration with department heads.
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