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Membership Retention & Guest Experience Specialist

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: The Salvation Army North & Central Illinois Division
Full Time position
Listed on 2026-10-07
Job specializations:
  • Business
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 38000 - 46000 USD Yearly USD 38000.00 46000.00 YEAR
Job Description & How to Apply Below

The Salvation Army Omaha Kroc Center in Omaha, NE is seeking a proactive Member & Guest Services Retention Specialist to design and run retention strategies. You will lead engagement efforts, resolve issues, and help grow membership satisfaction in a team-oriented environment.

You will collaborate with leadership to implement retention actions, train staff, and promote positive, confidential member interactions, while ensuring excellent customer experiences across front desk operations.

We have an opening for a Membership Retention & Guest Experience Specialist in Omaha, NE, United States within Management & Operations, Sales.

For the Membership Retention & Guest Experience Specialist position at The Salvation Army North & Central Illinois Division, we are reviewing applications now.

Step into the Membership Retention & Guest Experience Specialist role at The Salvation Army North & Central Illinois Division in Omaha, NE, United States and grow with us.

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