Reconstruction Operations Manager

Benefits

• Incentive/ Commission Bonus Opportunities
• on site gym/fitness room
• Health insurance
• Paid time off
• Profit sharing
• Training & development
• Vision insurance
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance

SERVPRO Team Toft is one of the fastest-growing SERVPRO franchises in the nation, and we're looking for an exceptional leader to help take our Reconstruction Division to the next level.

This isn't just another management position—it's an opportunity to build something extraordinary.

As our Reconstruction Operations Manager (ROM), you'll work directly with our Chief Operating Officer to develop people, strengthen operations, expand our subcontractor network, and create scalable systems that support long-term growth.

If you're passionate about leadership, operational excellence, and building high-performing teams, we want to hear from you.

At SERVPRO Team Toft, our mission is simple:
Help people through some of the most difficult times in their lives while building an outstanding workplace for our employees.

We believe great companies are built by great people. That's why we invest in leadership development, accountability, continuous improvement, and creating opportunities for our team members to grow professionally.

If you're looking for a career where your leadership will make a lasting impact, this is it.

As the Reconstruction Operations Manager, you will lead the overall performance and growth of our Reconstruction Division by:

• Leading, coaching, and developing a team of Reconstruction Project Managers
• Overseeing reconstruction projects from mitigation handoff through final completion
• Reviewing project schedules, production timelines, and Work-in-Progress (WIP)
• Improving operational consistency, workflows, and Standard Operating Procedures (SOPs)
• Ensuring outstanding customer communication and service throughout every project
• Reviewing estimates for accuracy, profitability, and completeness
• Monitoring job costing, gross profit, forecasting, and financial performance
• Recruiting, developing, and managing a high-performing network of subcontractor partners
• Strengthening collaboration between Reconstruction, Mitigation, Contents, Sales, Estimating, and Accounting
• Driving continuous improvement through technology, operational efficiencies, and scalable systems

• Minimum of 7 years of experience in construction, reconstruction, restoration, or construction management
• Proven leadership experience managing and developing teams
• Strong understanding of residential and commercial reconstruction
• Experience managing subcontractor-driven construction projects
• Excellent organizational, communication, and problem-solving skills
• Strong financial acumen, including job costing, budgeting, forecasting, and profitability management
• Ability to prioritize multiple complex projects simultaneously
• Valid driver's license with an acceptable driving record

• General Contractor License (or willingness to obtain)
• Xactimate experience
• Docu Sketch experience (or willingness to learn)
• SERVPRO or insurance restoration experience
• Large commercial loss experience
• IICRC Certifications

• Integrity
• Accountability
• Humility
• Professionalism
• Emotional Intelligence
• Strategic Thinking
• Operational Excellence
• Strong Communication
• A Passion for Coaching and Developing Others

We're looking for someone who builds people, systems, and culture - not someone who simply solves problems themselves.

• $1500 Referral Bonuses
• 6 Paid Holidays
• PTO - Up to 11 days to earn starting out, starting on Servpro second tier. Accrued by hours worked

• 50% of Health Insurance paid for Employee (Blue Cross/Blue Shield)
• Vision, Dental, and Heritage Family/Global life plans you can join

• 401k company matching up to 4%
• Profit Sharing
• Advancement Opportunities

• $1000 Anniversary Bonus every year

Ready to Make a Difference?

• Ability to lift, carry, push, or pull up to 25 pounds regularly and up to 50 pounds occasionally.
• Ability to…