Insurance Customer Service Representative

Customer Service Specialist (Contract to Hire)
* Locations:
* Omaha, NE (Onsite)
San Antonio, TX (Onsite - license required)

* Pay:
* * $19.00/hr - Unlicensed
* $21.47/hr - Licensed

* Start Date:

* March 2nd, 2026

* Duration:
* 4month contracttohire
About the Role Join a fast-growing, techfirst business insurance provider that's redefining how small businesses get coverage.
This is a true inbound customer service role. You'll support existing customers and respond to inbound inquiries from small business owners who have applied online or are calling for assistance.
If you enjoy helping customers, solving problems, and working in a collaborative, growth oriented environment, this role is for you.
What You'll Do

* Provide prompt, professional support with a focus on onecall resolution

* Handle inbound calls and follow up on online applications

* Assist customers with policy questions related to coverage, billing, and general clarification

* Accurately document interactions and enter inbound leads in a timely manner

* Navigate multiple systems while multitasking between calls, documentation, and followups

* Contribute to a team focused culture centered on customer satisfaction, retention, and growth
What We're Looking For

* Required:

* * Customer service or call center experience

* Comfort handling inbound calls and working across multiple systems

* Strong communication, problem solving, and organizational skills

* Dependability and a teamfirst mindset

* Preferred:
* * Insurance customer service experience (not required)

* Associate's degree required if non-licensed

* Active insurance license

* Required in San Antonio

* Preferred but not required in Omaha

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* Job Type & Location
* This is a Contract to Hire position based out of Omaha, NE.

* Pay and Benefits
* The pay range for this position is $19.00 - $21.47/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

* Medical, dental & vision

* Critical Illness, Accident, and Hospital

* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available

* Life Insurance (Voluntary Life & AD&D for the employee and dependents)

* Short and long-term disability

* Health Spending Account (HSA)

* Transportation benefits

* Employee Assistance Program

* Time Off/Leave (PTO, Vacation or Sick Leave)

* Workplace Type
* This is a fully onsite position in Omaha,NE.

* Final date to receive applications
* This position is anticipated to close on Mar 2, 2026.
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About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Required

Preferred

Job Industries

• Other