Front Desk, Customer Service​/HelpDesk

Front Desk Associate-Full Time | Astoria in Omaha, NE, an Agemark Senior Living Community

Be the First Smile Residents and Families See Every Day!

Are you outgoing, organized, and ready to make a difference? Join us at Astoria in Omaha, NE, an Agemark Senior Living community, as a Front Desk Associate. We are proud to be a Great Place to Work and one of Fortune’s Best Workplaces for Aging Services. If you love creating positive first impressions and being the go-to person, this role is for you!

• Welcome residents, families, and visitors with warmth and professionalism.
• Answer phones, respond to inquiries, and direct calls promptly and courteously.
• Support the team with clerical duties such as filing, scheduling, and data entry.
• Give engaging property tours to potential residents and families.
• Keep the front desk and lobby organized, clean, and inviting.
• Jump in to cover extra shifts or weekends when available.

• Friendly, professional, and dependable with great communication skills.
• Prior customer service or receptionist experience preferred.
• Ability to multitask, stay organized, and thrive in a busy environment.
• Proficiency with basic computer systems and office tasks.
• Flexible and team-oriented mindset.

• Affordable Care - Low-cost MEC medical plan with 100% preventive care coverage, free virtual visits, affordable urgent care, plus dental and vision coverage.
• Work-Life Balance - PTO starts accruing on day one, free meals during your shift, and an Employee Assistance Program for emotional, financial, and legal support.
• Financial Flexibility - Daily pay available with access to funds when you need them, a 401(k) with 50% company match, discounted pet insurance, and more.
• Professional Growth - Up to $5,250/year in tuition reimbursement plus up to 100% free college tuition through partner schools, along with ongoing professional development courses and opportunities.
• Recognition and Rewards - Employee referral bonuses, recognition programs, and exclusive discounts on travel, entertainment, electronics, and more.

Agemark is an Equal Opportunity Employer (EOE).