Parking Ambassador

Parking Ambassador

This position in Parking and Transit Services is a public‑facing contact for customer service and is the first point of contact for many visitors, event guests, and visiting dignitaries from both the internal university system and the external community coming to campus needing parking for events and activities.

• Operate parking booth equipment, including computer equipment, databases, software, mechanical gate controls, communication equipment, and informational signage.
• Greet guests and visitors, providing relevant information regarding parking rules and regulations, campus geography, and event locations.
• Direct guests and visitors to alternative parking in overflow situations and provide temporary permits via kiosk codes as needed.
• Collaborate with Parking and Transit Manager to determine overflow solutions and maximize lot availability.
• Assist visitors by providing general information regarding parking, campus locations, parking rules, and regulations; communicate changes and resolve discrepancies as needed.
• Monitor lot volume to determine overflow needs and activation.
• Communicate with the Field Supervisor, Parking and Transit Manager, and other university departments to provide consistent, professional, and efficient parking service.
• Operate Parking Services vehicle as needed and assist management on additional duties as assigned.

• High School Education or equivalent.
• One year of experience in customer service.
• One year of experience with databases, computer programs, and devices.
• Valid driver’s license.

• Two years of experience in customer service.
• Two years of experience with databases, computer programs, devices, and parking.

The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation. The University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills, abilities, and talents.