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Hybrid Customer Success Associate - Frontline Support

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: RTI Redtail Technology, Inc
Full Time position
Listed on 2026-06-02
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 20.67 - 29.57 USD Hourly USD 20.67 29.57 HOUR
Job Description & How to Apply Below

RTI Redtail Technology, Inc is looking for a Customer Success Associate to provide frontline support to clients through phone, chat, and case channels. The role emphasizes client communication, troubleshooting workflows, and maintaining thorough documentation.

Located in Omaha, Nebraska, this hybrid position requires on-site work three or more days a week. Candidates should have strong communication skills and a commitment to ensuring client satisfaction.

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Position Requirements
10+ Years work experience
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