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Case Specialist - Child Support Customer Service
Job in
Omaha, Douglas County, Nebraska, 68102, USA
Listed on 2026-06-11
Listing for:
YoungWilliams Child Support Services
Full Time
position Listed on 2026-06-11
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Join our Legal Team and Help Nebraska Families!
* No experience is necessary. Extensive paid training is provided.
* Flexible Schedules are available M-F between the hours of 8 am - 5 pm.
* Nine paid holidays.
* Paid sick and vacation days.
* Legal team environment.
* Medical, dental, vision, voluntary life insurance, and 401k options for full-time employees.
* AD&D and Long-Term Disability are paid by the company.
* Commitment to staff advancement.
Some of your duties may include:
* Legal case management
* Assisting in the establishment of family support orders
* Using locate tools to obtain customer address, employment, and assets.
* Identifying barriers, evaluating how we can help the customer.
* Maintaining confidentiality and security of case information.
* Providing excellent customer service to internal and external customers.
* Regular and timely attendance.
* Creative team projects.
Required Education & Minimum Experience
* Equivalent to a High School diploma.
* 0 - 2 years Customer Service experience.
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