Personal Banker

New Position Posting – Personal Banker– Omaha Five Points Bank is seeking a Personal Banker to be part of the Omaha team. The candidate will assist new customers with opening new accounts and/or any changes to their existing accounts. They will open and maintain safe deposit boxes and provide exceptional customer service by greeting and directing all customers to appropriate staff.

Job Duties:

Open New Accounts (Checking, Savings, CD’s, IRA’s, HSA’s) including verification and entry of customer information

Order Debit cards, checks, foreign currency, endorsement stamps

Educate customers on available services such as; internet banking, bill pay, courtesy coverage, etc.

Process the renting, accessing and closing of safe deposit boxes

Greet and refer customers to appropriate bank personnel to meet their financial needs.

Process account changes, close accounts, investigate unauthorized transactions

Administrative duties such as type up letters, filing, answer phones, support supervisors, and notary duties.

Qualifications:

Excellent Customer Service skills

Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Communication Skills – The ability to communicate effectively

Mathematics – using mathematics to solve problems

Problem Solving Skills – The ability to find resolution to problems in an efficient, practical manner

Time Management – managing one’s own time and the time of others within the group

Administrative skills – basic computer skills including 10 key experience

Education and Experience:

High School Diploma (GED or High School Equivalence Certificate) with previous banking experience of 2 years.

Status/Standard

Schedule:

Hourly full-time position with varying hours Monday through Friday 8:00 a.m. – 5:00 p.m. and Saturday rotation.

Five Points Bank is EEOC/AAP – Member FDIC
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