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Hybrid Platform Support Specialist - Frontline
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-06-26
Listing for:
Orion
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Orion is looking for a Platform Support Associate based in Omaha, NE. This is a hybrid role requiring on-site presence three days a week. You will handle client inquiries through phone, chat, and case channels, focusing on resolving workflow and platform issues. Successful candidates will have strong communication skills, a high school diploma (bachelor’s preferred), and ideally some prior customer service experience.
Competitive benefits include health coverage from day one and a 401(k) plan with employer match.
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