Customer Service Agent

Come work for the #1 Customer Experience Team in the Omaha Metro Area with the H+H Group as a Customer Service Agent. Pay is $15 per hour. You will be working in a fun, positive environment while handling incoming phone calls, including setting reservations and general assistance, for our Service Department Customers!

• Complete incoming and outgoing phone calls to confirm Customer reservations and provide service reminders.
• Update Customer information in programs.
• Assist Customers with providing past service history reports.
• Growth opportunities available!

• Monday - Friday 7am-4pm, 8am-5pm, and 9am-6pm
• Rotating Saturdays (every 3rd) 7am-1pm. (If working a Saturday you will work an 8am-7pm shift one day during that week)

• High school diploma or equivalent is required.
• Excellent communication and Customer Service skills.
• High energy partnered with a positive attitude.
• Ability to multi-task, prioritize, and manage time effectively.
• Detail oriented.
• Desire to grow, learn, and advance within the company.

• Office is located in the heart of Aksarben Village (walking distance to UNO).
• Business Casual Attire (jeans acceptable).
• Secure access to covered parking garage.

• Health Insurance
• Vision Insurance
• Long‑Term Disability
• Life Insurance
• Critical Illness
• Flexible Spending Account
• 401k with Company Match
• H+H Paid Group Life Insurance ($15,000)
• H+H Paid Maternity Leave
• Employee Assistance Program
• PTO accrual during first year
• 6 Paid Holidays, without a waiting period
• Paid bereavement leave available
• Vehicle Purchase discount
• Parts & Service discount
• Detailing discount
• H+H Shine Shop discount
• Appearance Shop discount

• Real Talk
• Dare
• Includes 1x1 Coaching
• Includes a Monthly Masterclass

• American Heart Association
• Boys & Girls Club of the Midlands
• Project Harmony
• H+H Driving Good Foundation

We are a company that provides a Best‑in‑Class experience that includes and respects the diversity within our company and client base.

Best‑in‑Class is our mission for ALL Customer and Associate experiences at H+H. We do this by utilizing our hospitality and leadership guiding principles to continually develop ourselves to perform at a high level. We are looking for new members to join our Best‑in‑Class Team!

A post‑offer driving/criminal background check, as well as a drug screen will be required.

H&H Automotive LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, H&H Automotive LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.