Frontline Customer Success Associate, Hybrid
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-06-28
Listing for:
Orion Advisor Solutions, Inc
Full Time
position Listed on 2026-06-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Orion Advisor Solutions, Inc is seeking a Customer Success Associate to provide frontline support for client inquiries via phone, chat, and case channels. This role involves resolving client questions and ensuring documentation accuracy while maintaining high-quality service metrics.
The ideal candidate should possess strong communication skills, problem-solving abilities, and a commitment to achieving first-contact resolution. This hybrid position requires onsite presence three or more days a week.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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