Customer Service Representative

United Risk is a global property and casualty insurance underwriting and distribution platform with deep worldwide technical resources, large underwriting capacity, and an entrepreneurial spirit. A performance outlier for over three decades, United Risk is a magnet for top-tier talent and has become the global choice of top quartile insurance entrepreneurs.

We are seeking a detail‑oriented Customer Service Representative (CSR) to support our multi-line MGA operations. This role focuses on policy servicing and client support. The ideal candidate is organized, customer‑focused, and comfortable working across multiple insurance lines in a fast‑paced environment.

• Associate’s degree in business or equivalent experience.
• Strong customer service or administrative support experience in any industry (call center, financial services, retail leadership, hospitality, office administration, etc.).

• 100% employer-paid medical, dental, and vision insurance for employees.
• 401(k) plan with 100% immediate vesting and a 4% company match.
• Paid time off (PTO) and paid holidays.

• Life, disability, critical illness and accident insurance.
• Employee Assistance Program (EAP).
• Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
• Tuition reimbursement.
• Fitness reimbursement and various additional quality-of-life benefits.

United Risk is independently owned and operated by its practice partners and is affiliated with Applied Underwriters through its common and powerful brand identity.