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Client Experience Specialist II - Insurance; In-Office
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-07-15
Listing for:
Argonaut Management Services, Inc
Full Time
position Listed on 2026-07-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Farm Family is seeking a Client Support Specialist II for an in-office role. You will be the first point of contact for clients, delivering effective service across inquiries about products and services.
Uses active listening to identify reasons for contact and provide resolutions, while building strong client relationships. Responsibilities include recording hours, handling escalated calls, assisting with data analytics, and mentoring junior staff.
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