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Customer Care Advocate — Virtual Training

Job in Omaha, Douglas County, Nebraska, 68197, USA
Listing for: MetLife
Apprenticeship/Internship position
Listed on 2026-07-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 37440 - 45760 USD Yearly USD 37440.00 45760.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Advocate — Virtual Role After Training

Met Life in Omaha, NE seeks a Customer Care Advocate to guide customers across phone and digital channels through insurance and benefits questions with empathy and clarity. You will be the voice of Met Life in important moments, delivering end-to-end support that helps customers feel confident and advocated for in their coverage and decisions.

The role uses AI-powered tools, follows clear guidelines, and includes paid training.

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