Account Coordinator

Location: Omaha, Nebraska only
Department: Client Services
Reports to: Director of Client Services
Date: August 2026

Who We Are:

At OBI, we are modern marketers. Our passion for using customer insights to drive innovation and deliver on dreams is at the heart of everything we do. We believe our work goes beyond marketing because our employees and our clients deserve it. When we do what we do, dreams are realized. If you're ready to bring your talents into an environment where Curiosity, Collaboration, Tenacity, Responsibility, and Innovation define the culture, then this role is for you!

The Opportunity:

As the Client Services Account Coordinator, you’ll be the vital link between our clients and internal teams, ensuring that every interaction is smooth, professional, and impactful. You’ll assist in project coordination, manage client communications, and help deliver solutions that make dreams come true. Your role will be pivotal in driving client satisfaction and supporting our mission of delivering exceptional results through curiosity, collaboration, and tenacity.

About You:

• You have a curious mindset, always looking for new ways to enhance the client experience and exceed expectations.
• You thrive in a collaborative environment, bringing teams together to deliver the best results for our clients.
• You bring tenacity to your work, ensuring that every project runs smoothly, and no detail is overlooked.
• You take responsibility seriously, delivering on promises to clients and ensuring the highest standards are met.
• You’re passionate about innovation and continuously seek new ways to deliver dreams for our clients.

What We Offer

• A vibrant and inclusive workplace where your contributions are valued.
• Opportunities for professional growth and development.
• Competitive salary and benefits package.
• Fun team-building activities and a supportive work culture.
• Flexibility and work-life balance.

Why Join Us?

• Be part of a company that’s redefining the marketing industry through customer insights and innovation.
• Work in a culture that values your curiosity, collaboration, and tenacity.
• Help us deliver dreams, not just for our clients but for every employee at OBI.

At OBI Creative, we celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and walks of life.

What You’ll Do:·

• Client Liaison:
  Act as the primary point of contact for clients, ensuring their needs are met with responsibility and care. You'll be a key player in keeping communication clear, timely, and collaborative.
• Project Coordination:
  Assist in managing client projects from start to finish, ensuring deadlines are met, and deliverables are of the highest quality. Your tenacity will shine in making sure every detail is accounted for.
• Client Insights & Reporting:
  Use client feedback and data to provide insights and updates to internal teams, helping us refine our strategies with curiosity and a client-first approach.
• Cross-Department Collaboration:
  Work closely with the creative, marketing, and sales teams to ensure clients’ visions align with OBI’s innovative solutions. Your collaboration will help bring these visions to life.
• Problem Solving:
  Address client concerns swiftly and with responsibility, ensuring they receive thoughtful, effective resolutions.
• Support Client Success:
  Drive client satisfaction by continually seeking out opportunities to improve our service and innovate within our delivery processes. You’ll work with innovation in mind, helping us stay ahead of the curve.

What We’re Looking For:

• A client-centric mindset:
  You’re passionate about delivering exceptional service and building strong relationships with clients.
• Excellent communication skills:
  You can explain ideas clearly, listen to feedback, and collaborate with clients and internal teams.
• Organizational wizardry:
  You manage multiple projects at once, keeping all details in order and ensuring deadlines are met.
• A problem-solver:
  You approach challenges with a can-do attitude and find solutions that keep clients happy and projects on track.
• Team player with a collaborative spirit:
  You love working closely with others, contributing to team success, and helping your colleagues thrive.
• Curiosity and innovation:
  You’re always looking for new ways to improve the client experience and bring fresh ideas to the table.
• A strong sense of responsibility:
  You take pride in delivering on promises and meeting high standards, ensuring both clients and internal teams are supported every step of the way.

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