Customer Service Manager — Lead a Dynamic Insurance Call Center
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-02
Listing for:
Argonaut Management Services, Inc
Full Time
position Listed on 2026-08-02
Job specializations:
-
Customer Service/HelpDesk
-
Management
Job Description & How to Apply Below
Farm Family in Omaha, NE is seeking a capable Customer Service Manager to lead our Client Service team in-office. You will oversee a call center focused on delivering exceptional service to clients' inquiries, concerns, and requests about our insurance products.
Reporting to the Director of Customer Service for the Springfield, MO center, you will mentor staff, develop training programs, forecast call volume, and drive continuous improvements to meet KPIs and profitability goals.
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