Financial Support Counselor

UNO is Nebraska's public metropolitan research university - auniversity with strong academic values, diverse programs and learning opportunities, and significant relationships with our community that facilitate engaged teaching and research.

Financial Support Counselor

The University of Nebraska at Omaha is an Equal Opportunity Employer, committed to preventing and eliminating discrimination against employees and prospective employees based on race, color,ethnicity, national origin, sex, pregnancy, sexual orientation,gender identity, religion, disability, age, genetic information,veteran status, marital status, and/or political affiliation. The University of Nebraska at Omaha does not condone or tolerate discrimination. In support of this policy, the University has implemented employment programs to recruit, employ, and promote qualified individuals based solely on their knowledge, skills,abilities and talents.

These factors, along with our commitment torecruit, assess and select all candidates/employees usingjob-related criteria, ensure fairness, equal evaluation, and treatment in our selection decisions and processes.

EEO Statement: The University of Nebraska does not discriminate based on race,color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its education programs or activities, including admissions and employment. The University prohibits any form of retaliation taken against anyone for reporting discrimination,harassment, or retaliation for otherwise engaging in protected activity. Read the full statement.

Job Title: Financial Support Counselor

Job Grade: AS15H

Division: Institutional Effectiveness and Student Success

College/Dept: Financial Support and Scholarship

Department: FS&S

Requisition Number:

FTE (full-time equivalency): 100.00

Work Schedule: M-F 8-5

Does the position provide the opportunity to work remotely/telecommuting? No remote/telecommute opportunity

Appointment Term: 12- 12/12 months

Is this position essential personnel according to the inclement weather policy? No

Pay Information: $41,200

Pay

Schedule:

Hourly

FLSA Designation: Non-Exempt

The Financial Support Counselor reports to the Assistant Director,Outreach and support and serves as a member of the Office of Financial Support and Scholarships customer service cluster. Primarily responsible for providing excellent customer service tocurrent and prospective students and their families, by way of,counseling appointments, phone, front counter, email, text, andsocial media. The Financial Support Counselor will meet with students and parents to counsel them on financial aid processes,aid eligibility, costs and financial planning.

Responsible for various internal/external financial aid outreach activities and financial literacy efforts to include small/large group presentations

• Financial Aid Counseling
  • Meet with students and parents to counsel them on financial aid processes, aid eligibility, costs and financial planning.
  • Provide day-to-day customer service support via phone, front counter,email, text, social media, and face to face advising in the Officeof Financial Support and Scholarships.
• Out