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Hybrid Frontline Support Specialist
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-08
Listing for:
ORION
Full Time
position Listed on 2026-08-08
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
ORION is seeking a Customer Experience Representative to handle client inquiries across phone, chat, and case channels. You will guide clients through core workflows, ensure accurate intake and documentation, and strive for first-contact resolution with timely updates in Salesforce.
The role emphasizes reliability and clear communication while building knowledge across Orion and Redtail platforms. You will work in a hybrid environment, with on-site days required at multiple offices, and you will
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