Founding Customer Care Specialist - Retail Tech Support
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-22
Listing for:
Toast
Full Time
position Listed on 2026-08-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Toast is seeking a Customer Care Specialist to provide inbound support for retail customers, partnering with Care leadership and cross-functional teams. You will drive specialized support, resolve complex inquiries, and own the customer experience while thriving in a collaborative, ambiguous environment.
The role emphasizes empathy, good judgment, and a consultative approach to assist Toast customers and retailers at scale in a fast-paced, hybrid setting.
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