Hybrid Enterprise Customer Care Specialist
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-08-26
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Management
Job Description & How to Apply Below
Toast is a leader in hospitality technology and provides enterprise support to corporate brands and national franchises. As a Customer Care Expert, you will troubleshoot complex issues across Toast products, manage high-stakes cases, and collaborate with Customer Success, Engineering, Onboarding, and Product to drive resolutions.
You will handle multi-channel inquiries (phone, chat, email), communicate clearly with diverse stakeholders, and help ensure a high-quality experience for our
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