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Lead Customer Service Specialist — Cash & Service Ops
Job in
Omaha, Douglas County, Nebraska, 68197, USA
Listed on 2026-09-09
Listing for:
Nebraska Furniture Mart, Inc.
Full Time
position Listed on 2026-09-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Nebraska Furniture Mart, Inc. is seeking a dedicated Lead Customer Service Specialist to oversee the day-to-day operations of service counters at all locations, including OM and KC, and to serve as a key management representative engaging with customers daily.
The role requires 3–5 years of customer service experience, 1 year in a lead or supervisory capacity, and strong skills in negotiation, MS Office, data entry, and problem solving; night/weekend hours may be required.
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