Dental Office Assistant

Business Assistant
Lakeside Dental - Omaha is looking for a Business Assistant to join our team.

Heartland Dental believes in providing exceptional lifetime care for patients. As a Business Assistant, you will support front‑office operations, ensuring patients and providers have a smooth experience while fostering a collaborative team culture.

• Greet and welcome patients as they enter the office
• Manage front‑office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and record‑keeping
• Schedule and confirm appointments for multiple providers
• File patient insurance claims and follow up on outstanding claims, verify benefits, and explain coverage
• Post insurance and patient payments and process accounts receivable
• Review treatment plan fees and payment options with patients
• Partner with providers and the team to implement Heartland Dental systems to optimize office potential

• Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off
• Front‑loaded education and training to develop your full potential
• Opportunities for growth within a secure company with over 20 years of industry experience
• Access to on‑demand Daily Pay

• Experience working in a fast‑paced and customer‑centric environment
• Excellent communication and organizational skills
• Ability to access and protect PHI as required, with regular HIPAA training

• 1+ years in a dental or medical setting
• 1+ years in insurance billing and accounts receivable
• Experience with Dentrix or other dental software

• Ability to perform essential duties with or without reasonable accommodation
• Prolonged periods sitting at a desk and working on a computer
• May need to lift up to 15 pounds at times
• Availability to attend virtual or in‑person training sessions periodically throughout the year
• TB test required for all new hires in dental office positions (except in FL & TN)

At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.