Senior Design Project Manager

Senior Design Project Manager

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead – our policyholders count on us to be there when it matters most. It's a big ask, but it's one that we have the power to deliver when we work together. We collaborate and innovate – pushing one another to transform not just Pacific Life, but the entire industry for the better.

Why? Because it's the right thing to do. Pacific Life is more than a job, it's a career with purpose. It's a career where you have the support, balance, and resources to make a positive impact on the future – including your own.

We're actively seeking a talented Senior Design Project Manager to join our Workplace Services Team in Newport Beach, CA, Omaha, NE, or Charlotte, NC.

As Senior Design Project Manager you will be responsible for driving workplace experience, planning, and execution to support business objectives and employee experience. This role combines project management, space planning, workplace design, and stakeholder engagement to ensure optimal use of real estate, alignment with workforce needs, and adherence to workplace standards. You will be joining the Global Workplace Services team that includes facilities professionals, workplace design professionals, project managers, event coordinators, and data and systems professionals.

How you'll help move us forward:

Workplace Optimization

• Develop and execute workplace strategies that align with organizational goals, workforce trends, and business needs
• Analyze headcount forecasts, growth, and reductions to proactively plan space requirements
• Partner with business leaders to understand team structures, workflows, and adjacency requirements
• Ensure departmental adjacencies support collaboration, productivity, and operational efficiency
• Lead space planning initiatives, including layout development, workplace concepts, and utilization optimization

Project Management

• Manage workplace projects end-to-end, including Tenant Improvements, Building Restacks, new site buildouts, and furniture reconfigurations
• Develop project plans, timelines, and budgets; track progress and mitigate risks
• Determine project requirements and coordinate with cross-functional teams (Facilities, IT, HR, external vendors) to align project requirements and deliver projects on time and within scope
• Review project documentation to ensure requirements are documented accurately and meet internal company standards
• Manage relationships with external consultants and vendors

Workplace Experience, Standards & Governance

• Establish and maintain workplace standards, guidelines, and best practices
• Ensure consistency in design, space utilization, and workplace experience across locations
• Manage various workplace processes/standards: employee relocations, seat assignments, furniture standards, infrastructure standards, ergonomics, art and signage
• Monitor compliance with workplace policies and corporate standards
• Analyze workplace data to understand occupancy, space utilization, and usage patterns
• Stay current on industry trends and best practices

Customer Relationship Management

• Partner closely with key business leaders ensuring service delivery meets/exceeds expectations.
• Proactively communicate effectively to keep stakeholders informed
• Provide recommendations and insights based on data and workplace trends
• Communicate changes, project updates, and workplace strategies effectively to stakeholders

The experience you bring:

• Bachelor's degree in Architecture, Interior Design, Facilities Management, or related field
• 8–10+ years of experience in corporate office design, commercial office furniture, project management, or facilities management
• Knowledge of building codes
• Ability to read and understand architectural and MEP drawings
• Knowledge of the design process, furniture systems, construction and infrastructure standards
• Strong project management skills with experience leading complex workplace initiatives
• Proficiency with space planning tools (e.g., AutoCAD, CAFM/IWMS systems) and Microsoft Applications
• Excellent stakeholder management and communication skills
• Ability to supervise outsourced contractors
• Strategic…