Watchmaker - Omaha, NE

Overview

Borsheims is seeking a full-time Watchmaker to join our team. This role is essential in delivering our Signature Service to every customer.

• Perform repairs, maintenance, and battery replacements on quartz, mechanical, and automatic watches
• Examine watches to diagnose issues and determine appropriate repair solutions
• Disassemble, repair, replace, and reassemble watch movements and components
• Clean, polish, refinish, and size watch cases and bracelets
• Maintain workflow to meet promised repair turnaround times
• Communicate repair options, costs, and timelines with internal teams and customers
• Order and manage parts, tools, and repair supplies as needed
• Inspect completed repairs to ensure quality and accuracy
• Maintain and monitor watchmaking tools and equipment
• Assist with training and coaching watch repair technicians
• Follow all safety, chemical-handling, and equipment procedures

• Certified Watchmaker preferred
• Minimum of 2 years of professional watch repair or watchmaking experience preferred
• Keen hand-eye coordination and strong manual dexterity
• Exceptional attention to detail and precision when working with small components
• Experience repairing quartz, mechanical, and automatic watches
• Strong knowledge of watch movements, components, and repair techniques
• Proficiency using watchmaking tools, equipment, and repair machinery
• Ability to manage multiple repairs while meeting promised turnaround times
• Strong communication skills to explain repair options, timelines, and costs
• Customer-focused mindset with a commitment to quality craftsmanship

• Ability to work assigned schedule on a regular basis.
• Ability to communicate with customers, co-workers, and business contacts in a courteous and professional manner.
• Ability to see well enough to read small print, identify merchandise, and read a computer screen and printout with aid of minor magnification, check quality of work on small parts or entire pieces of watch items.
• Ability to hear and speak well enough to converse with others in person, via telephone and paging system.
• Ability to move about the store from department to department, get behind narrow counter areas, and bend down or reach up into drawers/shelves.
• Dexterity to write in small print, hold on to and use watchmaker tools, handle small watch parts while repairing, bend over and pick up dropped materials, operate a computer keyboard, and operate office equipment.
• Stamina to sit for over eight hours and focus on small, detailed work.
• Ability to work in a shop environment i.e. elevated noise, steam, minor dust, etc.
• Ability to lift and carry approximately 20 lbs.

Borsheims is a luxury jewelry and gift retailer and a proud member of the Berkshire Hathaway family. We value our employees and provide a family-friendly work environment and a flexible schedule for all. If hired, you would be eligible to enjoy Borsheims  excellent benefits, which include:

• Medical, Dental, Vision, and Life Insurance
• Flexible Spending Account
• Wellness Program
• 401(k)
• Paid Medical and Parental Leave
• Paid Time Off and Holiday Pay
• Employee Discount
• Service Awards
• Promote-from-Within Philosophy
• Ongoing Education and Training

• Regular weekly schedule
• No late nights
• Sundays off (except during the holiday season)

If you’re passionate about becoming a Watchmaker and want to be part of a team that celebrates life’s special moments, we encourage you to apply.

Keyword:
Watchmaker - Full Time Omaha, NE