Bilingual Underwriter

Overview

If you thrive in a detail-driven environment, enjoy analyzing information, and are passionate about providing exceptional customer service, we encourage you to apply. Join Richdale Apartments and become part of a team committed to excellence in multifamily housing operations.

We offer a comprehensive benefits package designed to support our employees' health, financial well-being, and professional growth:

• 401(k)
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Employee Discounts
• Referral Program
• Retirement Plan
• Career Growth Opportunities
• Access to Fitness Centers and Pools

Richdale Apartments is seeking a detail-oriented and highly efficient Underwriter to join our team in either Omaha or Houston. This position plays a vital role in reviewing and evaluating rental applications, ensuring compliance with company policies, and delivering outstanding customer service throughout the applicant approval process.

The ideal candidate is analytical, organized, and able to make objective decisions while maintaining a high level of accuracy and professionalism. Strong customer service skills and the ability to work effectively in a fast-paced environment are essential.

• Review and evaluate rental applications in accordance with company guidelines and screening criteria.
• Verify income, employment, credit history, rental history, and background information.
• Assess applicant qualifications and make approval recommendations based on established policies.
• Ensure compliance with Fair Housing laws and all applicable regulations.
• Maintain accurate and organized records of underwriting decisions and supporting documentation.
• Communicate professionally with applicants, leasing teams, and property management staff regarding application status and required documentation.
• Process applications efficiently while maintaining a high degree of accuracy.
• Identify discrepancies, potential risks, or missing information and escalate as appropriate.

• Strong attention to detail and exceptional organizational skills.
• Excellent customer service and interpersonal communication abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Previous experience in underwriting, leasing, property management, financial review, or a related field preferred.
• Knowledge of Fair Housing regulations and rental screening processes is a plus.
• Bilingual (Spanish)

• Detail-oriented and accurate in all aspects of work.
• Efficient and able to handle a high volume of applications.
• Professional, dependable, and accountable.
• Strong judgment and decision-making abilities.
• Team player with a positive attitude and commitment to customer service excellence.