Executive Host-Omaha
Listed on 2026-07-08
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Entertainment & Gaming
Casino, Online Gaming / Sports Betting, Gaming Manager, Event Manager / Planner
Executive Host
War Horse Gaming, a division of Ho-Chunk, Inc.
Location:
Omaha, NE
Job Type: Full-time | Non-exempt | Varying schedule based on business needs
Compensation & Benefits- Salary Range:
Salary - Comprehensive benefits package:
- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401K with Day 1 Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
Ho-Chunk, Inc. is an economic development corporation of the Winnebago Tribe of Nebraska dedicated to creating sustainable economic growth and meaningful employment opportunities for Tribal members.
War Horse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., operating casino properties throughout Nebraska in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). We are committed to delivering exceptional guest experiences while maintaining the highest standards of integrity, accountability, and regulatory compliance.
Our Work Is Guided By Our Core NATIVE Values- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
- Accountable – Doing what’s right
- Team-Focused – Supporting collaboration and shared success
- Innovative – Continuously improving our operations
- Visionary – Building for the future
- Excellence – Delivering exceptional performance
The Executive Host is responsible for developing and maintaining relationships with premium gaming guests to enhance loyalty, increase gaming revenue, and deliver exceptional VIP experiences. This role proactively identifies opportunities to grow a portfolio of mid- to high-value players by promoting property amenities, entertainment, and exclusive events while ensuring exceptional guest service and compliance with company policies and gaming regulations.
Key Responsibilities- Practice, support, and maintain the Mission, Vision, and Values of War Horse Gaming
- Build and maintain strong relationships with premium gaming guests to encourage repeat visitation and long-term loyalty
- Develop and expand a portfolio of mid- to high-value players through networking, referrals, telemarketing, and personal outreach
- Welcome guests, participate in VIP events, and maintain a visible presence throughout the casino and promotional activities
- Coordinate guest accommodations, transportation, dining, entertainment, and other VIP services
- Issue Player's Club cards and educate guests on loyalty program benefits and promotions
- Administer complimentary services in accordance with established company guidelines and authorization levels
- Promote casino amenities, gaming promotions, special events, entertainment, and property offerings to maximize guest engagement
- Monitor guest activity and maintain accurate player profiles, visit history, preferences, and account information
- Protect guest rewards, confidential information, and credit privileges
- Resolve guest concerns, service issues, and discrepancies promptly and professionally
- Analyze guest activity reports and revenue performance to identify growth opportunities and adjust player development strategies
- Stay informed of competitor promotions, industry trends, and market conditions
- Maintain current knowledge of gaming machines, table games, player tracking systems, promotions, and property operations
- Represent War Horse Gaming at on‑property and community events, promotional activities, and entertainment functions as assigned
- Attend departmental meetings, training sessions, and required company events
- Comply with all departmental policies, internal controls, gaming regulations, and company procedures
- Perform other duties as assigned
- Must be at least 19 years of age
- High school diploma or equivalent
- Minimum five (5) years of casino host experience in a large-scale gaming operation with both slot and table games
- Comprehensive knowledge of player tracking systems and casino complimentary programs
- Established portfolio of premium gaming guests or demonstrated success developing player relationships
- Strong sales, networking, and relationship-building abilities
- Excellent customer service, communication, and…
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