Asian and English Speaking Experienced Executive Host-Omaha
Listed on 2026-07-10
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Entertainment & Gaming
Event Manager / Planner, Casino, Customer Service Rep, Online Gaming / Sports Betting
Summary Asian and English Speaking Experienced Executive Host - Omaha
War Horse Gaming, a division of Ho-Chunk, Inc.Location:
Omaha, NEJob Type: Full-time | Varying schedule based on business needs
- Salary Range: Salary
Comprehensive benefits package:
- Federal Employees Medical Coverage
- Full Insurance Coverage offerings
- 401K with Day 1 Vesting & Company Match
- Quarterly Incentive Program
- Vacation, Holiday & Sick Days
- Discounted Meal Program
Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska dedicated to creating long-term economic growth and sustainable employment opportunities for Tribal members.
War Horse Gaming is the gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The organization operates casino gaming properties across Nebraska, focusing on delivering exceptional guest experiences, strong community impact, and continued economic development.
Our work is guided by our core NATIVE values:
- Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska
- Accountable – To always do what’s right
- Team-Focused – For inclusive progress
- Innovative – In creating solutions
- Visionary – In our purpose and direction
- Excellence – Through learning and performance
The Executive Host is responsible for developing, managing, and coordinating programs that attract and retain mid- to high-limit gaming guests, ensuring exceptional guest satisfaction and repeat visitation. This role builds and maintains strong player relationships, delivers personalized service, and supports revenue growth through targeted guest engagement and VIP program execution while ensuring compliance with all company policies, internal controls, and regulatory requirements.
Key Responsibilities- Practice, support, and maintain the Mission, Vision, and Values of War Horse Gaming
- Develop and maintain relationships with mid- and high-limit gaming guests to drive loyalty and repeat visits
- Market gaming products, amenities, promotions, and property offerings to targeted guests
- Greet guests and participate in social events, promotions, and VIP functions
- Track guest visits, arrange accommodations, and issue complimentary offerings within established guidelines
- Manage and promote Player’s Club enrollment and related loyalty programs
- Maintain accurate guest histories and player tracking data for future marketing efforts
- Protect guest rewards, credit lines, and account integrity in accordance with policy
- Resolve guest complaints and service issues in a timely, professional, and courteous manner
- Coordinate VIP services including food, beverage, transportation, cross-property events, and special experiences
- Maintain a visible presence on the gaming floor and at VIP events to engage high-value guests
- Drive gaming revenue growth through targeted outreach, networking, and telemarketing efforts
- Review activity reports and financial performance data to assess progress toward goals and adjust strategies as needed
- Represent the company at promotional events, entertainment functions, and sponsored activities, both on and off property
- Stay informed on gaming machines, player tracking systems, promotions, entertainment offerings, and competitor activity
- Attend meetings and collaborate with internal departments to support marketing and player development initiatives
- Perform other duties as assigned
Required:
- Must be at least 19 years of age
- High school diploma or equivalent required
- Minimum five (5) years of host or player development experience in a large-scale gaming operation (slot and table games environment)
- Strong understanding of player tracking systems and complimentary/comp guidelines
- Established player base or demonstrated ability to build and maintain a loyal guest following
- Proficiency in Microsoft Office Suite or related software
- Strong organizational, analytical, and problem-solving skills
- Excellent guest relations and phone etiquette skills
- Ability to secure and maintain a Nebraska Gaming License
Preferred:
- College degree in…
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