Investment Operations Specialist

Prodigy Asset Management is a registered investment advisor that specializes in the management of investment assets for non-profit organizations and high net worth families.

Available Benefits and Perks

• Health insurance, dental, vision, life insurance, short-term disability, and other supplemental policies available
• HSA with employer contributions available
• 401(k) with company match
• 10 paid company holidays

Job Description

Summary/Objective

The Investment Operation Specialist supports Prodigy’s portfolio management and client service functions by ensuring the accuracy and efficiency of portfolio accounting, client transactions, compliance testing, and operational processes. This role is responsible for maintaining records, coordinating client and investment manager communications, completing/facilitating client paperwork and requests, and upholding the firm’s regulatory and operational standards. The ideal candidate will bring exceptional organizational, analytical, and communication skills, along with a proactive approach to learning and problem-solving, to contribute to the firm's commitment to providing excellent service and ethical practices.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Updates and maintains the portfolio accounting system.
• Completes monthly investment performance and market value updates within portfolio management system and reconciles between the applicable internal systems and custodians.
• Performs reconciliation of investment transactions, valuations and returns with investment managers, custodian banks, and portfolio management systems. Researches and resolves all discrepancies.
• Ensures accuracy and completeness of performance data by reviewing and reconciling data to custodian. Resolves all discrepancies.
• Processes client transactions, including asset transfers, journals, wires, ACHs, and capital calls in a timely and accurate manner.
• Coordinates with the operations team to ensure timely execution of client requests.
• Prepares, edits, and assembles client presentations, reports and other documents.
• Organizes the receipt, classification, and redirection of data and investment information received from external sources such as custodians, managers and third-party administrators
• Maintains and updates CRM system, ensuring data accuracy and confidentiality.
• Interacts with prospective and existing customers to open new accounts and modify existing accounts and ensures an exceptional customer care experience.
• Conducts monthly and quarterly compliance testwork.
• Reviews, researches, and processes class action cases.
• Handles incoming calls, emails, and other communications in a professional manner.
• Performs other duties as assigned.

Special Knowledge, Skills, and Abilities

• Extensive knowledge of the Microsoft Office Suite (Word, Excel, Power Point, Outlook) and various data management resources.
• Ability to exhibit a keen sense of responsibility and to work in a time-sensitive environment while balancing competing priorities.
• Organized and strong attention to detail with a customer first attitude.
• Ability to work independently, prioritize projects, meet deadlines, and multi-task while maintaining quality standards.
• Aptitude for on-the-job learning.
• Ability to encourage teamwork, collaboration, ethical behavior, and excellent service to external clients; learns from and educates others.
• Ability to communicate in an articulate, professional manner while maintaining the highest level of confidentiality.
• Excellent analytical and problem-solving skills.
• High level of professionalism and interpersonal skills.
• Excellent written and verbal communication skills.
• Knowledge of business office responsibilities, systems, and procedures.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Typically, in a normal office administrative environment, involving minimal exposure to physical risks.

Physical Demands

The physical…